Organisational culture is one of the most powerful performance drivers that leaders and managers have available to them. We appreciate that getting the culture right can drive morale and high performance in the same way that the wrong culture can be counter-productive and contribute to low performance. Our clients are usually sophisticated thinkers who understand that organisational effectiveness is largely influenced by the quality of their organisation’s leadership, its people and their people skills, and the culture.
Our systemic approach means that we investigate and diagnose the people and cultural issues as the critical first step of our work with organisations. Ideally, we also prefer to work first with the executive team because we know they have a huge impact on how successful any change or cultural initiative will be. Then a program can be more powerfully cascaded through the organisation.
We understand the importance of accurately identifying the issues and how the organisational system can affect people’s ability to clearly see the real issues. We then design a tailored and systematic process in collaboration with our clients where clear objectives, timelines and processes are scoped and planned. Our interventions may incorporate a combination of services we offer such as executive coaching and/or workshops.
Our culture change work helps individuals, teams and organisations to function more effectively. Benefits to the organisation can include:
- Higher levels of motivation and innovation
- Increased accountability and initiative
- Improved customer service and internal client relationships
- Less missed business opportunities
- Raised productivity
- More cooperative and efficient teamwork
- Improved morale and less absenteeism